We’re looking for a motivated, detail-oriented person with 3+ of experience in digital marketing, managing marketing projects, coordinating teams, and/or other planning-related duties to join our team as a Client Account Marketing Manager. 

Who are you?

A highly organized self-starter who is excited to be a driving part of our agency’s growth You ensure the successful delivery of work for our clients. You should be driven to push work toward completion by understanding what the vision is, what the path is, and what success looks like for all stakeholders, with an eye on all details. 

About the role 

As a Client Account Manager, you’ll be the main point of contact for the clients whose accounts you manage, and, internal members of the agency (ad specialists, owner, project managers or other) where you’ll steer the marketing ship for clients, give direction on strategy, bring strategic ideas to the table, and work to meet client objectives. 

Responsibilities 

• Be client-facing to speak to timing & deliverables — managing internal resources and ensuring projects are staying on track with the timeline to meet the deadline

• Developing status reports, alongside the ads specialist/web developer/SEO specialist and other remote team members and ensuring this is completed in a timely manner 

• Coordinate and develop tasks, priorities, deliverables, and timelines with team stakeholders (internal and client) on a daily basis

• You will be nurturing client relationships, becoming a trusted advisor and ensuring the communication and campaign delivery is flawless

• Route all projects through the appropriate departments and approvals

• Lead and schedule necessary project-related meetings such as kickoffs, brainstorms, and reviews

• Taking ownership of your account performance, you’ll be forward-thinking in your approach, understand the client

The ideal candidate has:

• 3+ years of digital marketing experience (ideally at a marketing agency) managing projects, coordinating teams, and/or other planning-related duties

• Ability to thrive in a fast-paced, high-pressure and entrepreneurial environment

• Ability to multitask, working on multiple projects/executions while maintaining the highest standard of quality

• Understanding of project management processes as it pertains to timeline management and communicating deadlines with internal team members

• A cool, calm and collected approach to problem-solving

• Ability to use and experience in Google Analytics, Google Ads, Social Media Ads, Google search Console, Social Media Platforms, to make data-driven decisions for clients

• Familiarity with using website content management systems such as WordPress
• Ability to understand the digital marketing goals of our clients as it relates to our work.
• Ability to go above and beyond and think outside of the box.

What we offer: 

• Flexible working hours. Want to take a Pilates class at 10 am? As long as it fits your schedule with client work, feel free! 

• Although we’re a small team at the moment, we’re growing fast and want to have a culture of work-life freedom. We believe in having a career that fits your lifestyle—whether that means traveling the world with your laptop, or simply getting your laundry done between meetings, that’s what we’re all about.