Privacy Policy
1. Introduction
This Privacy Policy (“Policy”) describes how Milia Marketing, LLC (“we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained from individuals (“you” or “users”) who interact with our website, services, and marketing activities. This Policy applies to all personal information collected through our website, [website URL] , and other online platforms we use in the course of our business operations.
2. Information we collect
2.1 Personal InformationWe may collect the following categories of personal information:
a) Identifiers (e.g., name, email address, phone number, IP address)
b) Commercial information (e.g., products or services purchased, purchasing history)
c) Internet or other electronic network activity information (e.g., browsing history, search history)
d) Geolocation data
e) Professional or employment-related information
f) Inferences drawn from any of the above information
2.2 Methods of CollectionWe collect personal information through:
a) Direct interactions (e.g., when you fill out forms on our website or communicate with us)
b) Automated technologies or interactions (e.g., cookies, web beacons)
c) Third parties or publicly available sources
3. Use of personal information
We use your personal information for the following marketing and business purposes:
a) To provide and improve our marketing services
b) To conduct market research and analytics
c) To develop and optimize marketing campaigns
d) To personalize content and advertisements
e) To measure the effectiveness of our marketing efforts
f) To communicate with you about our services and promotions
g) To comply with legal obligations and industry standards
Specific examples of our marketing activities include:
• Creating targeted email marketing campaigns
• Developing personalized content for social media platforms
• Conducting A/B testing on advertising creatives
• Analyzing customer behavior to improve product recommendations
• Generating lead scoring models for sales prioritization
4. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
a) Your consent
b) Performance of a contract
c) Compliance with a legal obligation
d) Our legitimate interests, provided they are not overridden by your rights and freedoms
Examples of our legitimate interests include:
• Improving our marketing services and customer experience
• Protecting our business against fraud and other illegal activities
• Maintaining the security of our networks and systems
• Understanding customer preferences to better tailor our offerings
5. Sharing Of Personal Information
We may share your personal information with:
a) Service providers and business partners who assist in the provision of our marketing services
b) Advertisers and advertising networks that require the data to select and serve relevant advertisements
c) Analytics and search engine providers that assist us in the improvement and optimization of our marketing campaigns
d) Legal and regulatory authorities, as required by applicable laws
We do not sell your personal information to third parties. However, we may share aggregated or de-identified data with third parties for marketing and analytics purposes.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Specific retention periods vary depending on the type of data and applicable legal requirements. For example:
• Contact information: Retained for the duration of the business relationship plus 2 years
• Marketing analytics data: Retained for 3 years from the date of collection
• Financial transaction data: Retained for 7 years as required by tax laws
• Website usage data: Retained for 13 months
• Email marketing engagement data: Retained for 24 months from the last interaction
We review our retention periods annually and securely delete or anonymize personal information that is no longer necessary for the purposes for which it was collected.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
a) Right to access
b) Right to rectification
c) Right to erasure
d) Right to restrict processing
e) Right to data portability
f) Right to object
g) Rights related to automated decision-making and profiling
To exercise these rights, please follow the process outlined in Section 13.1 (Data Subject Access Requests).
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. These technologies are used for:
a) Essential website functionality
b) Analytics and performance monitoring
c) Personalization of content and ads
d) Social media integration
You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
9. Marketing Communications
We may use your personal information to send you marketing communications, including:
a) Email newsletters
b) Promotional offers
c) Event invitations
d) Survey requests
You may opt-out of receiving marketing communications at any time by:
a) Following the unsubscribe link in any marketing email
b) Contacting us using the information provided in Section 14
10. Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information, including:
a) Encryption of sensitive data in transit and at rest
b) Regular security assessments and penetration testing
c) Access controls and authentication procedures
d) Employee training on data protection and information security
e) Incident response and disaster recovery plans
However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
11. International Data Transfers
We may transfer your personal information to countries outside your jurisdiction, including but not limited to the United States, Canada, and countries within the European Economic Area. When we do so, we ensure appropriate safeguards are in place, such as:
a) Standard Contractual Clauses approved by the European Commission
b) Adequacy decisions by relevant authorities
c) Binding Corporate Rules for intra-group transfers
We conduct regular assessments of the privacy laws and practices in the countries where we transfer data to ensure an adequate level of protection for your personal information.
12. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Policy. For significant changes, we will provide a more prominent notice, which may include email notifications to affected users. We encourage you to review this Policy periodically for any changes.
13. Data Subject Rights and Requests
13.1 Data Subject Access RequestsTo exercise your rights as outlined in Section 7, please submit a data subject access request by:
a) b) Submitting a request through our online form at https://miliamarketing.com/discovery////
b) Writing to us at the address provided in Section 14
We will respond to your request within 30 days of receipt. We may require additional information to verify your identity before processing your request.
13.2 Automated Decision-Making and ProfilingWe engage in automated decision-making and profiling for marketing purposes, including:
a) Lead scoring to prioritize sales outreach
b) Content personalization based on user behavior
c) Audience segmentation for targeted advertising
You have the right to object to such processing and to request human intervention, express your point of view, and contest any automated decisions. To exercise these rights, please contact us using the methods outlined in Section 13.1.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Milia Marketing, LLC
Email: info@miliamarketing.com
Phone: 216-369-6850
15. Jurisdiction-Specific Provisions
15.1 California ResidentsIf you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Please see the California Privacy Rights Act for more information.
15.2 European Economic Area (EEA) ResidentsIf you are located in the EEA, you have certain rights under the General Data Protection Regulation (GDPR). Please see the GDPR Privacy Rights law for more information.
16. Third-Party Analytics and Marketing Tools
We use the following third-party analytics and marketing tools:
a) Google Analytics
b) Facebook Pixel
c) LinkedIn Insight Tag
d) HubSpot
e) Salesforce Marketing Cloud
For more information on how these tools collect and process data, please refer to their respective privacy policies.
17. Sector-Specific Compliance
We recognize that our clients may operate in regulated industries. While this Privacy Policy sets out our general practices, we are committed to complying with sector-specific regulations that may apply to our clients’ data, including but not limited to:
a) Health Insurance Portability and Accountability Act (HIPAA) for healthcare clients
b) Family Educational Rights and Privacy Act (FERPA) for educational institutions
c) Gramm-Leach-Bliley Act (GLBA) for financial services clients
We implement additional safeguards and processes as necessary when handling data subject to these regulations.
20. Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:
a) Notify the relevant supervisory authority without undue delay and, where feasible, within 72 hours of becoming aware of the breach
b) Inform affected individuals without undue delay when the breach is likely to result in a high risk to their rights and freedoms
c) Provide information on the nature of the breach, likely consequences, and measures taken or proposed to address the breach and mitigate its effects
d) Document all breaches, including facts, effects, and remedial actions taken
21. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that we have any information from or about a child under 16, please contact us using the information provided in Section 14.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Policy, please do not use our website or services.