- SolutionsWebsite design And DevelopmentSearch Engine Optimization
Online Reputation Management
Do you have the right tools to make reviews your competitive advantage?
- Monitor online reviews on top review sites
- Track review growth and sentiment over time
- Get notifications on new reviews and share with SEO team and clients
- Reply to Facebook and Google reviews from app
- Mark reviews as responded / follow-up required
- Sort locations based on review performance
Survey Customers First To Work Out How They Feel
There’s a layer of intelligence to the platform. The first step is an NPS survey which is a customer satisfaction score that asks them to rate their experience 1-10.
57% of consumers won’t use a business that has fewer than 4 stars
Consumers need to read 10 reviews before being able to trust a business.
Reach your customers’ inboxes in seconds. Simply select a template, import your contacts, and hit ‘send’.
Scaling up review generation really can be that simple.
With Link Mode, you can generate a custom link to use anywhere… and we mean anywhere.
Add it to email signatures. Use it in printed marketing materials. Share it via live chat. The possibilities are endless.
Everything you need to build a 5-star reputation
More reviews are great, but let’s not underestimate the value of learning from each customer’s experience.
Every response will include valuable feedback, so you can uncover issues and respond quickly.
Track campaign performance in detail – from open and response rates to your average star rating – and apply your learnings to your next campaigns.
- Generate online reviews
- Get review alerts
- Monitor the biggest review sites
- Monitory industry sites
- Manage negative feedback
- Respond to reviews